I can confirm this, as when I re-activate my device the servicebook for my old "@att.blackberry.net" email comes down even though that account is no longer setup through BIS on my device. Deleting the service book works for me.
I wonder if there is a way to remove this service book from BES so it will not come down each time I reactivate? - Chris On Fri, Dec 4, 2009 at 5:52 PM, J.D. Surrette <j...@surrette.com> wrote: > I think the BES backs up BIS service books. Did you try deleting the service > book for that account from the handheld? > J.D. Surrette > > j...@surrette.com > > Ph. 902-597-4013 > > Surrette Battery Company Limited > 1 Station Road, PO Box 2020, > Springhill, NS, > B0M 1X0 > Canada > > > > * Sent from my BlackBerry Wireless Handheld.* > -----Original Message----- > From: Jeff Peters > To: bes-admins@dataoutages.com > To: steveaschett...@yahoo.com > > Sent: 12/4/2009 6:22:44 PM > Subject: Re: [Bes-admins] Delete POP email account from BES > > is it the same blackberry? You may have to check atts BIS.. > > ________________________________ > From: bes-admins-boun...@dataoutages.com > To: BES Admin Users Group > Sent: Fri Dec 04 17:12:43 2009 > Subject: [Bes-admins] Delete POP email account from BES > > A user here just got a new BB (switched from AT&T to VZW) and I activated > them on the new phone via our BES 5 server. > > After activating, it moved over a POP account that he no longer uses and > doesn't know the pw to. Any idea how to delete it? We created a Verizon > BIS account and it isn't showing the POP account. It must have been stored > on BES somewhere... > > thanks! > > > > This email and its attachments have been scanned by iConnection E-Mail > Firewall for viruses, spam, and malicious content. > > The information transmitted in this email is intended only for the entity or > person to which it is addressed and may contain confidential/privileged > material. If you received this in error, please contact the sender and > delete the material from any computer. Any review, retransmission, > dissemination, or other use of this information by persons or entities other > than the intended recipient is strictly prohibited. %^^% > _______________________________________________ > Bes-Admins mailing list > Bes-Admins@dataoutages.com > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > > > _______________________________________________ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------