Check the your SQL tables for incompatible version types. Old versions of the 
app could be preventing the newer version from being installed if it is in the 
user sql entry in the sync device mgmt table I believe.
Thanks, Stefan

-----Original Message-----
From: "Hussein, Engin" <[email protected]>
Sender: [email protected]
Date: Thu, 16 Dec 2010 16:31:40 
To: A list for BES Admin's to discuss issues,   etc.<[email protected]>
Reply-To: "A list for BES Admin's to discuss issues,
        etc." <[email protected]>
Cc: [email protected]<[email protected]>
Subject: Re: [Bes-admins] BlackBerry Enterprise Messenger not
        delivering      to      handsets.

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