There are only two other people that have access to log onto it and it happened once when they were both on an airplane so I don’t think that could be it. I’ll have the engineer contact RIM. Thanks everyone.
From: [email protected] [mailto:[email protected]] On Behalf Of Robb Ware Sent: Monday, June 06, 2011 11:52 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] BES Admin keep getting kicked off BES Could be that someone doesn't see a PIN associated with your account and just figures it is old and deletes it. [cid:[email protected]] Robb Ware Enterprise Messaging Administrator Berkley Technology Services, LLC | Phone: (302) 746-2130 From: "Sandy, Chris (Genworth, Contractor)" <[email protected]> To: "[email protected]" <[email protected]> Date: 06/06/2011 11:30 Subject: Re: [Bes-admins] BES Admin keep getting kicked off BES Sent by: [email protected] ________________________________ That’s what is sounds like to me also, manually being removed. From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Monday, June 06, 2011 10:32 AM To: [email protected] Subject: Re: [Bes-admins] BES Admin keep getting kicked off BES Are you using BAS or AD authentication? Been running 5.xxx for 2 years now and have yet to see an admin account disappear on its own, it sounds like someone is manually removing your account. ________________________________ From: [email protected] To: [email protected] Date: Mon, 6 Jun 2011 13:30:43 +0000 Subject: Re: [Bes-admins] BES Admin keep getting kicked off BES I hope this is correct… Version: 5.0.2.28 From: [email protected] [mailto:[email protected]] On Behalf Of Peterson David Sent: Monday, June 06, 2011 9:28 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] BES Admin keep getting kicked off BES What version of BES is this? From: [email protected] [mailto:[email protected]] On Behalf Of Bradley, Carla Sent: Monday, June 06, 2011 9:25 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] BES Admin keep getting kicked off BES I shouldn’t type messages before I’ve had caffeine. I meant I’m not on the BES server as a BlackBerry user. I am on as an admin and it keeps removing me. Sorry for the confusion. From: [email protected] [mailto:[email protected]] On Behalf Of Bradley, Carla Sent: Monday, June 06, 2011 9:08 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] BES Admin keep getting kicked off BES I do the provisioning for our BlackBerry devices but I do not have a BlackBerry myself so I’m not on the BES server. Every few weeks I disappear off the BES server and am unable to log on. Our BES engineer adds me back and I’ll be good for a few weeks. Waiting to be added back has put me in a bind once or twice. 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