We have been receiving complain by our client, during the primary DNS servers are down that is ns1.xyz and ns2.xyz is down. And as per the configuration at saudinic.net.sa (domain Registrar Company) we were expecting that during the outage of primary name servers then ns3.abc will handle all the requests behalf of them, but it won't. So please could you advice us what could be the issue why it is not working as per configuration.
Here is the actual domains which we are facing and issues, but Please not that when ever am configuring manually ns2.cyberia.net.sa in my PC then all the services (web,mail) are working fine > mot.gov.sa Server: ns2.cyberia.net.sa Address: 212.119.64.3 mot.gov.sa nameserver = ns4.mot.gov.sa (down) mot.gov.sa nameserver = ns2.cyberia.net.sa ( up and working) mot.gov.sa nameserver = ns3.mot.gov.sa (down) ns2.cyberia.net.sa internet address = 212.119.64.3 ns4.mot.gov.sa internet address = 212.119.69.222 ns3.mot.gov.sa internet address = 212.119.69.221 ejaz
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