On Sat, 2016-07-30 at 21:40 +0200, Matus UHLAR - fantomas wrote:
or simply wait till customers complain and tell them they should tell
you when tthey migrated their zones off.

On 31.07.16 18:00, Carl Byington wrote:
Which customers will complain?

funny that you have answered below.

Consider the case where you have customer A and ex-customer B, and you
still have ex-customer B zones loaded in your master dns servers. The
rest of the world properly sees the (new) zone content for ex-customer
B.

But when your existing customer A tries to send mail to ex-customer B,
it may go to the wrong place or bounce. And that will only happen for
your *other* customers. B thinks everything is ok, since they can
receive mail from gmail, etc.

both customer A and ex-customer B will complain because of mail doesn't
working.
Happened multiple times.

To properly serve your customers like A, you need to purge B's zones
soon after they move, whether they notify you or not.

that's the whole problem - we have to watch and notify.

Separating authoritative and recursive DNS works much better.
we can put different measures on protecting each of those.
--
Matus UHLAR - fantomas, uh...@fantomas.sk ; http://www.fantomas.sk/
Warning: I wish NOT to receive e-mail advertising to this address.
Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu.
"They say when you play that M$ CD backward you can hear satanic messages."
"That's nothing. If you play it forward it will install Windows."
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