On 2025-10-30 12:21, Kelsey Cummings wrote:
in a service provider context, our job is to do our best to resolve DNS as quickly and as well as possible for our customers.  If google and cloudflare resolve the domains and we can't, the customer does not care in the slightest why, only that they're not able to get to their work, school or other public resource. This just results in them migrating away from our recursive clusters to these public resources for good.

I wanted to second this sentiment.

I have run into multiple issues where BIND fails to resolve things that the public resolvers (1.1.1.1, 8.8.8.8, 9.9.9.9) resolve just fine. The answer each time has been that the authoritative side is doing DNS wrong. And, in each case, I ultimately agree with the BIND developers that the authoritative side is wrong. However, that simply does not matter to my customers. If they can resolve the name everywhere else, then they view me as the problem. And when other resolvers resolve it just fine, it's hard to get the authoritative side to care either. I'm just one little ISP in the middle of nowhere.

Granted, I understand that BIND is open source and you have no obligation to me.

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Richard
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