Passing along this request from a recruiter friend of mine. If interested, please respond directly to Jay.
Thanks, -Adam ---------- Forwarded message ---------- From: [EMAIL PROTECTED] <[EMAIL PROTECTED]> Date: May 1, 2007 11:01 AM Subject: Asterisk requirement To: Adam Ronthal <[EMAIL PROTECTED]> Adam, Hope things are well; We are looking for an Asterisk Admin + general admin - spec below - anyone comes to mind - I know you are into the Asterisk world - please forward to anyone you think may have some interest. Thanks Jay Parmar Opensoft Inc. Phone: 416-260-2656 "Jay" Fax: 416-260-5973 e-mail: [EMAIL PROTECTED] Intermediate Network Administrator Location: Toronto, ON. Salary: 55K Job Description: To deliver appropriate and timely 2nd and 3rd level support to internal customers; including upgrading, installing, configuring and supporting of all desktop applications, VoIP telephony and PCs/laptops, and to ensure the team deliver a safe, secure, stable and managed desktop environment for the client's data center. This role is responsible for both ensuring all tickets are logged, and also as an escalation point for the IS Service Desk (based in the UK), who receive, log and troubleshoot all incidents. This is a hands-on position whereby many tasks will be completed locally to the users. Responsibilities: - Resolve end-user requests relating to the building, upgrading, installation and configuration of the Corporate Desktop Environment and escalating any unresolved issues as appropriate - Work closely with, and provide back up, support and training to the IS Service Desk function - Ensure that appropriate back-up and DR processes are completed as agreed, to ensure Business Continuity - Provide basic end-user training on all standard company applications - Carry out route-cause analysis, and provide detailed technical documents with accompanying fixwork-around for recurring issues - Liaise with Back Office, Business Applications and Security support teams in order to ensure timely resolution to incidents. - Help design and implement new strategies for the improvement of the Desk-Side and Service Desk support functions. - Carrying out preventative maintenance and general administrative tasks relating to desktop services, procurement and remote assistance - escalating any problems Requirements: Must have: ∙ College degree in IT related field or relevant work experience ∙ Minimum 3 + years of experience as a network administrator for 50-100 minimum end-user environment. ∙ VoIP work experience in Asterisk Telephony or similar system A MUST ∙ Knowledge of best practices relating to Security/ITIL Desired: ∙ Sound working knowledge of Microsoft Technologies (XP, AD etc) ∙ Solid knowledge of Exchange, File and Print Services ∙ Good working knowledge of Terminal Services ∙ Able to prioritize workloads and work with minimum supervision ∙ Capable of working on own initiative as well as within a team Nice To have: ∙ Experience in supporting CISCO network devices ∙ Experience with Group Policy, scripting and automated software deployment ∙ PC support experience gained from within an IT department with at least 300 users ∙ Multi-site/Domain support experience ∙ MCSE certified
