As far as spam, no I do not support it and I find it a major pain in the tukas personnally and on our network.  We waste way too much time and money trying to deal with it.  It is criminal (it should be) and should be punished.
All I meant with regards to opinions was that I had only seen a couple of posts here saying that Enom was a spammer.  No proof showing that they actually were.  On the other side that I had only seen a couple of opinions that Tucows was a good company but likewise no specific examples of why Tucows is a good company.
We have been setup with OpenSRS and Tucows for a couple of years.  But I have not really gotten into all of the issues or kept up with industry news related to domain registrars.

I appreciate your taking the time to write.

In a message dated 9/7/2002 1:27:32 AM Eastern Daylight Time, [EMAIL PROTECTED] writes:


There exist a number of ways to approach this.  I can demonstrate the
widespread awareness that certain companies (Enom, Verisign) are
spamming through links to searches on NANAE, which I've already done.
Compare the numbers of complaints regarding Enom versus Tucows, and
you'll see that the segment of the industry which complains about abuse
seems to feel the same way about these companies as I do.  But as you
say, comparison of ethics is based on opinion.  If you feel that spam is
perfectly acceptable and a valid way to promote one's business then I
need a recap on what information you're looking for.

> I would consider working with a good organization a benefit and I'd probably
> pay more to do so.  But everyone says they are good guys - even Microsoft has
> their evangelizers and I've seen people shill for large companies on
> newsgroups before.  "Ethical business practices" is great but in real life
> what are specific examples of this?

You will probably not be able to find a mailing list message from an
employee of Tucows/OpenSRS which even mentions ethics.  At least, I've
never seen one.  All the talk of ethics is from Tucows customers who are
pissed off at Enom/Register.com/Verisign spam.

> Getting past the mudslinging and forgetting about enom for the moment, what
> is so great specifically about Tucows/OpenSRS?  I don't want to start any
> futher flaming.  I'd just like to know if anyone has any specific examples
> from present day?  Anecdotal stuff such as about spamming or not spamming is
> not really a specific example unless specifics are provided.

What kind of examples?

How about this....  The absolute *worst* thing I've ever seen Tucows do
was back in December 2001.  For the whole story, you should read the
list archives from about December 19th on, starting with references to
"Tucows domain deletions" and "DIRECTSEEK.COM".

In summary, IIRC, Tucows was experimenting with a new product they were
hoping to develop, perhaps something along the lines of Snapnames.  The
problem was that they didn't announce to their resellers what they were
developing, and they started "testing" things on domains which were just
about to be deleted, with the effect that 45 days after expiry, a domain
would suddenly have content for a day relating to the development
project.

The RSPs were in an uproar.  Without rehashing the entire story, the
Tucows reaction was to ask the RSPs (their customers) what they (Tucows)
should do, and make a decision based on the response.  The debate pretty
much ended on December 21st at 7:30PM when, after hundreds of messages
on discuss-list, Scott Allan posted a long and detailed explanation
which satisfied everyone who was about to jump ship on ethical grounds,
myself included.  The way OpenSRS dealt with this issue made me even
more a fan than I had been before.  They made a mistake, acknowledged
it, fixed it and apologized.

If you're really interested and can't find list archives, let me know
off-line and I'll forward you some of the "choice" posts which describe
the issues and attitudes of both the RSPs and Tucows.

Wow, I didn't mean to run off at the finger this much.  As I said, the
answer is long and involved.  You will interpret things as you see fit.

--
  Paul Chvostek                                             <[EMAIL PROTECTED]>
  Operations / Abuse / Whatever                          +1 416 598-0000
  it.canada - hosting and development                  http://www.it.ca/

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