Hi All,

It looks like I'm back in business.  I couldn't remember if I had rebooted 
since the Cox tech came and figured it wouldn't hurt to do it again.  The 
reboot seems to have done the trick and Open Book seems to be playing nicely 
with the scanner again.

Margaret

Previously, I wrote:



Yes, it is my only scanner.  The only thing that's listed is add device and
a message

Opens a Wizard to help you install a new imaging device.

Should I hit enter on add device?

Thanks.


"Patricia Dunbar" wrote:


if it's your only scanner on there, then go to control panel and to
scanners/camera enter on it and tab to select your scanner in the box. there
is no ok button so just alt f4 out of this..

Then try to scan again. Sometimes I have to do this to select my scanner
too. just unplugging will not remove your scanner off your computer, so it
should be there listed just highlight it.
----- Original Message ----- 
From: "Margaret Thomas" <[EMAIL PROTECTED]>
To: <blind-computing@jaws-users.com>
Sent: Friday, November 21, 2008 12:15 AM
Subject: [Blind-Computing] Open Book Unable to Determine Appropriate Scanner


> Hi All,
>
> A Cox technician was here the other day to switch my telephone service
> from
> another carrier to Cox and I've been getting an error message with Open
> Book
> 7.02 since he left: Open Book is unable to determine the appropriate
> scanner
> to use.  After you hit enter to close this message, use the up and down
> arrows to select the scanner.  I'm only finding "no scanner" in the list.
> The technician switched my cable modem to a dual modem and I suspect he
> unplugged my scanner which I know is a Canon, but I don't have the model
> number handy and sighted assistance is usually not available.  I'm just
> recovering from a migraine and would greatly appreciate any help list
> members could give so I can use the scanner again.
>
> It's Open Book 7.02, a Canon scanner, JAWS 7 to 10, on an XP Home with
> Service Pack 3 machine.
>
> Thanks,


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