wow? you get jaws etc free? I'm obviously in the wrong country as over here,
in the UK, we have to purchase our own computers and accessible software.
Unless you wish to go cap in hand to a charity that is.
Some people really are lucky.
Elaine
----- Original Message -----
From: "Gerald Levy" <bwaylimi...@verizon.net>
To: <blind-computing@jaws-users.com>
Sent: Thursday, February 19, 2009 12:16 PM
Subject: Re: [Blind-Computing] Window Eyes Dilemma
Your best course of action would be to decide which of the two screen
readers you want to keep, and get rid of the other one. Why do you need
both JAWS and Window Eyes on the same system? I am surprised that a state
rehab agency would spend almost $2000 of taxpayer money on two screen
readers for the same system, when one would be perfectly adequate. No
wonder there's an economic crisis in this country. If you need a back-up
screen reader to either JAWS or Window Eyes, you might consider NVDA,
which is free and pretty usable.
Gerald
----- Original Message -----
From: "Mauricio Molina" <mauriciohmol...@gmail.com>
To: <blind-computing@jaws-users.com>
Sent: Wednesday, February 18, 2009 10:43 PM
Subject: [Blind-Computing] Window Eyes Dilemma
Hello To All,
Obviously, I was hoping someone on this list might be able to assist me.
I am currently setting up a brand new Dell Optiplex Desktop system. It
is a Vista Home Premium 32 bit system and as of yet, there is no
antivirus installed. I have also disabled UAC until I get all the
software installed. And therein lies the rub: I've successfully
installed JAWS 10, MAGic 11, and ZoomText 9.4, but when I tried
installing Window Eyes 7.01, there is some sort of conflict. By the way,
this is not my system, the State rehabilitation agency purchased it for
one of their consumers and I am simply expected to set it up. I admit I
am a JAWS user so I enlisted Window Eyes tech support to assist me in the
installation. One of their agents, whose name I prefer not to mention,
helped me make the correct choices during the installation process. Yet
after the installation was complete and the system was rebooted, all
there was on the screen was black with the white mouse pointer in the
center of the
screen. I've already stated that I am a JAWS user so to say that I am
visually impaired would be redundant. Still, I have enough remaining
vision to make the previous observation. When I asked the GW Micro tech
support to comment on the problem, the only thing he had to offer was
that it may be a video driver issue and the drivers may need to be
updated. I do not understand how this could be the case as the system is
brand spanking new with an upgraded ATI HD 2400 Pro Graphics card. I
asked whether there were any known issues with having so many other
assistive technologies installed on one computer or if there was a
particular order in which they needed to be installed. The answer was no
to both questions.
Fortunately, before installing any software, I create System Restore
points. So, with sighted assistance, I booted into safe mode and put the
system back to before the Window Eyes installation and all was well. I
then called GW Micro tech support again and spoke with another tech. I
told him of my experience and all he had to add was that there was a
conflict. Duh! Unfortunately, they offered no further assistance.
So, what I would like to know is, does anyone have any ideas of which
course of action I should follow next. I may, just for the heck of it,
update the graphics card driver, but if that does not work, what then?
In fact, I have never yet had to update a video card driver so I am not
even sure of the process though I imagine I can figure that one out. But
if anyone would like to provide some advice, I would be very grateful.
Sorry for the long post.
Thanks in advance,
Mauricio
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