I never seen an update for the Windows XP firewall unless he/she did the 
service pack update and I think it was done when jumping from SP1 to SP2. This 
big update enabled (turned on) the Windows firewall. If he/she was told to 
download this update via a popup or message on the screen or via email, it was 
fake. Spyware or virus attack. I am only telling you what I think here. 

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