Dan:
If you have sighted assistance, try installing and running Malwarebytes from
Safe Mode. Sometimes, I have seen certain malware cause problems when
installing/running Malwarebytes.
What anti-virus software are you running on your computer? Have you tried
doing a full scan with that program and is it fully up-to-date?
John
----- Original Message -----
From: "Dan Kerstetter" <dh...@comcast.net>
To: <blind-computing@jaws-users.com>
Sent: Tuesday, January 26, 2010 1:01 PM
Subject: Re: [Blind-Computing] Problem with Malwarebytes
There are no error details available. It's one of those microsoft errors
that forces the program to close. I looked for details and didn't see
any.
Dan
----- Original Message -----
From: "John M." <jobhun...@box547.com>
To: <blind-computing@jaws-users.com>
Sent: Tuesday, January 26, 2010 12:38 PM
Subject: Re: [Blind-Computing] Problem with Malwarebytes
What is the error message?
----- Original Message -----
From: "Dan Kerstetter" <dh...@comcast.net>
To: <blind-computing@jaws-users.com>
Sent: Tuesday, January 26, 2010 12:31 PM
Subject: [Blind-Computing] Problem with Malwarebytes
I've installed this program twice on my netbook. With the first
installation I would receive an error message when the scan was nearly
complete. The program was forced to close.
I did a complete uninstall, including removing all the extra folders
from application data and so on. With the second install, The program
gives me the same error message as before; only now it happens when I
open the program.
Is there anything I can do to correct this?
Dan
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