Hi Marilyn; To stop this; 1. While in any folder in Outlook Express and with no messages open press Alt + V for the view menu. 2. Press enter enter on "current view". 3. Arrow up to "group messages by conversation". If this box is checked, press enter to uncheck it, and pressing enter will alsotake you out of the view menu and back to whatever folder you started at. Hope this helps. Take care. Mike
----- Original Message ----- From: "Marilyn Walker" <mlw1...@sbcglobal.net> To: <Blind-Computing@jaws-users.com> Sent: Sunday, June 13, 2010 12:11 PM Subject: [Blind-Computing] expand/collapse problem All, I don't know what these mean but I started having many e mails saying "expanded" yesterday. How can I get rid of this annoying thing? Thanks. Marilyn For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/