If it is a repeatable problem, you should report it to Adobe. If you think
it is directly related to JAWS interactions I would report it to
acc...@adobe.com as well.
Don Marang
There is just so much stuff in the world that, to me, is devoid of any real
substance, value, and content that I just try to make sure that I am working
on things that matter.
Dean Kamen
--------------------------------------------------
From: "Gerald Levy" <bwaylimi...@verizon.net>
Sent: Sunday, November 21, 2010 1:44 PM
To: <blind-computing@jaws-users.com>
Subject: Re: [Blind-Computing] Problem With New Adobe Reader 10
Well, maybe my experience will serve as a warning to others who are
wondering about updating to Adobe Reader 10.0. Perhaps some adventurous
types will give it a try and have better luck.
Gerald
----- Original Message -----
From: "Alan Robbins" <arobb...@nycap.rr.com>
To: <blind-computing@jaws-users.com>
Sent: Sunday, November 21, 2010 1:09 PM
Subject: Re: [Blind-Computing] Problem With New Adobe Reader 10
Gerald,
I haven't but generally if a current version is meeting my
needs and there is no apparent reason to up grade I usually
leave well enough alone. I have had too many similar
experiences to what you portray below. Will be interesting
to hear from others.
Al
-----Original Message-----
From: blind-computing-boun...@jaws-users.com
[mailto:blind-computing-boun...@jaws-users.com]on Behalf Of
Gerald Levy
Sent: Sunday, November 21, 2010 12:16 PM
To: blind-computing
Subject: [Blind-Computing] Problem With New Adobe Reader 10
Adobe recently released the latest version of Adobe Reader,
version 10.0. I had been using Adobe Reader 9.4 with no
problems, so like a dope, I downloaded and installed Adobe
Reader 10.0 from the Adobe download page. The installation
went smoothly and once it was completed, I was presented
with the Accessibility Wizard, which I tabbed through
without making any changes. But when I tried to download a
PDF file using this new version of Adobe Reader, instead of
the familiar Windows file download dialog with progress bar
announcements, I got instead what appeared to be an Adobe
file downloader with no progress bar announcements. Using
the JAWS cursor, I tracked the download progress, but when
it reached about 70%, it just stopped and would not
continue. So I tried downloading a different PDF file that
I had previously downloaded successfully using Adobe Reader
9.4, but the same thing happened: the download reached about
70% and stopped. So I unstalled Adobe Reader 10.0 and
performed a System Restore to roll back to Adobe Reader 9.4.
I got version 9.4, all right, but not the screen reader
accessible version. So I unstalled this version of 9.4 and
downloaded a fresh copy of the accessible version of 9.1 and
used the Check for Updates feature to restore version 9.4.
Now Adobe Reader is working fine again. Apparently, I
encountered some kind of problem with Adobe Reader 10.0.
Has anyone else experienced problems with this new version
of Adobe Reader? I'm running JAWS 9 with XP Pro. Thanks for
any feedback.
Gerald
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