Hi Sue, First the obvious, if the drive requires power, is the drive plugged into the wall?
Have you tried plugging a different drive into the same USB port to see if other drives will work? Have you tried plugging this particular drive into a different USB port or, a different computer to see what happens? If this drive is AC powered, have you tried a different wall socket? If possible, has a different USB cable been tried? I ran into a problem a few months ago where the AC power cord , on the end that plugs into the external drive, had a slight bend, & the power cable was no good, it wouldn't make sufficient contact with the drive. I'm just trying to cover the basics so we know what to eliminate. Please let the list know the answers to the above questions so, everyone knows what has already been checked. Thanks much. Take care. Mike ----- Original Message ----- From: Sue Starfas To: blind-computing@jaws-users.com Sent: Friday, June 24, 2011 11:13 AM Subject: Re: [Blind-Computing] External Drive Hi Mike, The external drive does not show up in the list of drives. Sue ----- Original Message ----- From: "Mike & Barbara In Arcadia" <mb69ma...@charter.net> To: <blind-computing@jaws-users.com> Sent: Friday, June 24, 2011 1:52 PM Subject: Re: [Blind-Computing] External Drive > Hi Sue, > > Is the computer not recognizing it when you plug the external drive in or, > after you plug the drive in, the drive doesn't show up in your list of > drives? Take care. > Mike > > ----- Original Message ----- > From: Sue Starfas > To: blind-computing@jaws-users.com > Sent: Friday, June 24, 2011 8:53 AM > Subject: [Blind-Computing] External Drive > > > Hi: > > I have an external drive that my computer is not recognizing. Is there > some troubleshooting I can do or is it dead and gone forever? > > Thanks. > > Sue > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
