Hi Niamh, Firstly, sorry about my previous empty message. Human error. (Smile).
In all likelihood, while using Internet Explorer or other browser, you probably clicked or pressed enter on a warning message telling you that certain worms or viruses had been discovered on your computer and that you should click on a "Scan" or "Clean" link to get rid of them. In fact, when you clicked on the scan link promising to clean your computer, this was actually a virus you were installing. I'm sure your computer probably went crazy after that with crazy popups and weird sounds, and when you tried running your antivirus such as MSE you could not do so. there are many, many variants of this malware on the internet. The reason you got infected was not because Microsoft Security Essentials failed you (there is no major commercial antivirus that can protect the user from mistakes in judgment when it comes to this kind of prompt). AVG will not be able to help you if you come across the same type of prompt, and Nod32 will also not be able to protect you. The computer user also bares some responsibility for the security of their computer. You should seriously consider taking a multi-layer approach to protection. You should use a properly configured MSE, and use Malwarebytes Pro for full real time protection (do not use the free malwarebytes as it can't protect you in real time and will probably not be completely effective in ridding your computer of malware after the fact). Very glad to hear you are back on your feet as I was a bit upset when this happened to me also. Luckily, I had an image of my computer from just a few days prior, which I was able to use to restore my computer to a working state within an hour. LS > On 8/29/12, Niamh <niam.mcke...@gmail.com> wrote: >> Hi all I fell victim to a horrible worm, something which sounded like MS >> Anti Virus Platinum. >> My computer was out for days and it took an engineer to remove it and >> clean >> up the computer. >> He recommended AVG as my program. >> I had been using MS security suit, but it got by that. >> Is AVG good and Accessible? >> Niamh >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/