Hi! I forgot to mention the first time around that I am using JAWS 12, Win. 7 and Outlook 2010. Very often and for a long time now, when I open an e-mail message written in plain text, I hear "type and text" rather than nothing and just having the message read automatically as it once was. In other words I cannot read the message as it stands and must go back and forth a few times to open and close it until it reads normally and does not say, "type and or in text" which is what I do not wish to do, but rather read the message automatically. I think some setting must have slipped. Can anybody help me resolve this problem which wastes allot of my time each day just trying to read e-mail? I do not wish to type anything, but only read. Thanks in advance for your ideas and help.
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