At work, we're using Jaws 12, Windows XP Professional and Explorer 7. Suddenly, the system is creating multiple windows without being prompted to do so. In addition, the Alt F4 key doesn't seem to work so the only way to delete them is by using the Alt Space menu and typing the letter C. But as soon as they're removed, they come back. At one point, the system had generated 4 duplicates of the same internet screen.
We work on www.fedex.com and on the Locations page. Can anyone offer a possible solution to this issue. I am not able to use the system as it is now. 1. Should I try to download a clean version of Internet Explorer, delete the original one and re-install? 2. Why, without warning, is the Alt F4 refusing to close any programs? 3. Could anything else be causing this problem? Thanks for any help in advance. I'm do back at work tomorrow so if I can fix this thing myself, I won't have to wait for our technical support people. I do have access to administrative options if I need them. John and Linda Justice With guide dogs Jake and Zachary PERSONAL E-MAIL: <mailto:john_just...@verizon.net> john_just...@verizon.net For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
