Hi Pete, 1 thing she could try is go into Sounds & Audio or, whatever it's called in Windows7, & make sure that her default soundcard is the 1 that came with the computer. If it by chance switched over to the USB soundcard then, she needs to change it back, apply & okay it. Now, go into Jaws options, utilities, soundcard & change it to the USB soundcard again.
If she continues to have problems with her USB soundcard here is the soundcard I use & it's only a $10.00 soundcard. Sabrent USB-SBCV External 2.1 Surround Sound Adapter - USB 2.0 Item#: (M501-2800 ) She can get this from Tiger Direct. Their Phone# is: 1-800-800-8300, prompt #1. She can give them the item number from above. Hope this helps. Take care. Mike ----- Original Message ----- From: Pedro Romero To: Blind Computing list Sent: Friday, February 08, 2013 2:26 PM Subject: [Blind-Computing] Question About USB Ports Hello all. My friend is using Jaws twelve and Windows 7. She recently purchased a USB sound card 7.1 pro made by SIIG. Incidentally, this sound card came with software which she did not install because she simply wants to use this in order to separate Jaws from the output to her speakers. After then plugging a headset in to the headphone jack on the external sound card, she went to the Jaws window and then to the sound card submenu and checked the new sound card but Jaws continues to come out of her speakers rather than her headset. Since it didn't work, she unplugged the sound card from her computer and received a message that said something about her USB port not being strong enough for the device. (Sorry, I don't recall the actual wording.) My questions are these, could it be that this new sound card was designed for USB 3.0 and if so, can she purchase a USB 3.0 port and use it in her Windows 7 machine? Any help would be appreciated. Pete For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
