Hi
I am trying to get my work computer to recognize the printer/scanner/fax
machine. The computer is running windows 7, and the unit I am trying to connect
to is a canon image runner 2525 or 2530 depending on which place I am looking
at for information.
Anyway, it is a wireless networked device. How people have previously used
the scanner is to access the touch screen to tell the scanner where the scanned
image should go. This of coarse is not working for me as a blind person. Thus,
I am trying to access the unit from the computer. I brought up the basic fax
and scan program for windows which told me that there was simply no scanner or
fax machine connected to the computer. On double checking the drivers, I found
that there are no scanner/fax drivers installed. So, I went to the canon
website, and after finding the driver down load page tried to locate the
scanner drivers. All I can find are the printer and fax drivers.
I tried to install the fax driver. However, even though I can see that the
driver is installed, the windows fax and scan program still does not recognize
it.
I have two questions. First, how do I find the driver to install for the
canon scanner. Second, how do I get windows to recognize that it has a driver
for a fax machine installed? It seems to me that if it cannot recognize the fax
driver, it would not recognize a scanner driver either.
Any help is appreciated.
God bless,
Mark
God loves You!
My personal website:
http://www.christiantraditions.info
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