I will be reading my findings to calling customers and have found, during my
8 pervious years of call center experience, that I can read aloud from a
braille display much more quickly, efficiently, and easily than I can if I
have to listen to my PC reading to me and repeating what it says to a
customer. Regardless of how noisy my environment, I can still read braille.
Because of the fact that I've been a braille reader since 1960, I would much
rather read something myself than have a machine read to me and then convey
the info to the customer.
----- Original Message -----
From: "Eloheem Team" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, February 15, 2006 3:16 PM
Subject: Re: audyssey: O T for some lists - looks promising
>I have been working in a call center for the last year and a half, I find
> that Jaws along with whatever script you may have to use on your
> particular
> program works best, rather than the brail, and scanners or what have you;
> the reason being is, the brail and scanners take too much time to use,
> everything can be typed into Ms Word, where you can directly take that
> information and apply it, time is money no matter the disability; now, you
> may have to use a scanner for certain documents and such, but if your
> organization can take a few minutes to put your list to call, on MS Word
> or
> data CD, your life will be much easier, especially if you have a "APH,"
> Appointments per hour!!
> ----- Original Message -----
> From: "Charles Rivard" <[EMAIL PROTECTED]>
> To: <Undisclosed-Recipient:;>
> Sent: Tuesday, February 14, 2006 12:10 PM
> Subject: audyssey: O T for some lists - looks promising
>
>
>>I had a job interview yesterday that looks promising. When the
>>governmental red tape gets stripped away, I may be working for Pearson
>>Government Solutions as a phone rep. I was told that I might hear some
>>news within the next 3 weeks. The pay is not bad, and it will be a 40
>>hour
>>a week job that shouldn't bee very difficult to do. The pearson
>>Government
>>Solutions staff is pushing very hard in a positive way for this to happen.
>>Their managers, all of them, will be touring other call centers where
>>blind
>>people are employed in order to familiarize themselves with how blind
>>employees will be doing call center work. The use of braille displays
>>will
>>be a priority at Pearson, and they already are working to get their
>>training and reverence materials transcribed into braille. This tells me
>>that they are flexible, and they do not, or, more importantly, will not,
>>want the blind employees to work using speech output only. We will not be
>>limitted in this manner. The interview, and their
>> reactions to the responses, was very encouraging and refreshing. I'll
>> let
>> you know when I find out more. Thanks.
>> shepherds are the best beasts
>>
>> [Non-text portions of this message have been removed]
>>
>>
>>
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