Think I had the same type of experience when I bought my maestro trekker.  Ever 
once in a while, they put out a good product and it over-welmes the companies.
  ----- Original Message ----- 
  From: Lee A. Stone 
  To: blindhandyman@yahoogroups.com 
  Sent: Thursday, October 15, 2009 5:32 AM
  Subject: Re: [BlindHandyMan] pen friend


    
  burning of the steam from any of us as it pertains to products we 
  might use one day, in my opinion is important. Lee

  On Wed, Oct 14, 2009 
  at 
  04:48:03PM -0400, 
  Lenny McHugh wrote:
  > at least you got to talk to someone. I was about ready to call my credit 
  > card company.
  > ----- Original Message ----- 
  > From: "Brice" <bri...@charter.net>
  > To: <blindhandyman@yahoogroups.com>
  > Cc: <blindlik...@yahoogroups.com>
  > Sent: Wednesday, October 14, 2009 2:00 PM
  > Subject: Re: [BlindHandyMan] pen friend
  > 
  > 
  > The reason I asked for this post was because I had ordered one of those Pen
  > Friends from Bay Area digital last month. On 10/02 the money was
  > withdrawn from my account. When placing my order I was told the money would
  > be withdrawn the day of shipping and handling. Being that the company was
  > only about 80 miles away, I figured I receive my purchase no later than the
  > seventh. On the ninth I figured something was wrong, so I called, no
  > answer, so I emailed, no answer. Monday morning I went through the same
  > routine, called and emailed. The same on Tuesday, making several calls until
  > I lost power due to a storm we had here in California yesterday afternoon.
  > Finally after a half dozen calls this morning someone finally picked up the
  > phone telling me that there had been a problem with the shipment from the
  > UK. It just pissed me off that I never got a return call, or email from
  > this company even after threatening to have my VISA retrieve my money. I
  > hated to do the latter because I wanted the product. I was told they sent
  > me a tracking number in a email receipt, never saw it. Oh well, had to burn
  > off some steam, sorry to have bothered the list.
  > 
  > 
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  -- 
  Linus: Hi! I thought it was you.
  I've been watching you from way off... You're looking great!
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  The secret of life is to look good at a distance.
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