I understand Lewis.

I woke up to a customer complaining this morning about his domain customers not able to send e-mail.  The server appears to be on a number of blacklists.

A quick check of the server shows hundreds of messages in the mail queue, with 95% from one address.  That was a easy clue.  Flushed the queue (good and bad) and changed the password on the account.  SPAM stopped.

Then a search of the logs for "authid=username" - I found they were originating from two IP addresses, one in Poland and one here in US.  Blocked both networks with IPTables - so scumbag can't start guessing passwords again.

Now, the not so fun part - getting the server off the blacklists.  And the question....  Spend the whole day tracking down which blacklists its on, and one at a time - submitting for removal?  Or simply avoid that by changing the IP address of the server itself??  A lot quicker that way, but still a couple hours of work to get all the changes made in server, DNS, routers, etc...   Hummmm.....


Chuck


---------- Original Message -----------
From: Lewis Gardner <lew...@iglou.com>
To: BlueOnyx General Mailing List <blueonyx@mail.blueonyx.it>
Sent: Thu, 28 Sep 2017 08:56:30 -0400
Subject: [BlueOnyx:21429] Re: localhost sending 14K emails in a month?

> Chuck,
>
> Thanks for the quick reply!
>
> I'm not sure about the exact mechanism that causes "backscatter" but
> that server's IP address has been blacklisted by Barracuda. After seeing
>  this high a count I figured investigation was in order.
>
> Need to get to the bottom of this and get off the blacklist.
>
> Chuck Tetlow wrote:
> > Probably "backscatter".
> >
> > Someone sends a message to a random address on your server, and the
> > server send back a error reply if that username/e-mail address doesn't
> > exist.  The addresses are compiled by using the book of names for
> > babies, and other lists - all trying to guess valid e-mail address
> > names.  If it fails or bounces - no big deal to them.  If it works, then
> > they have a valid e-mail address they can sell for a few pennies.
> >
> > Unfortunately, in the meantime - your server is kept busy sending out
> > ridiculous numbers of error messages.  And sometimes, can even get
> > blacklisted for all those error messages.
> >
> >
> > Chuck
> >
> >
> > *---------- Original Message -----------*
> > From: Lewis Gardner <lew...@iglou.com>
> > To: BlueOnyx General Mailing List <blueonyx@mail.blueonyx.it>
> > Sent: Thu, 28 Sep 2017 00:01:17 -0400
> > Subject: [BlueOnyx:21425] localhost sending 14K emails in a month?
> >
> >  > According to Usage Information, Email, Senders localhost on one of my
> >  > 5209R servers has sent 13,990 emails this month. Mostly during one week
> >  > and one other day.
> >  >
> >  > Is there any reasonable explanation for this behavior?
> >  >
> >  > What to do?
> >  > _______________________________________________
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> > *------- End of Original Message -------*
> >
> >
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