Hi Thomas. I think this one is now solved. I found a simple issue on the new server while troubleshooting for another client.
Allowed memory size of 16777216 bytes exhausted (tried to allocate 8392704 bytes) Downloading uses a buffer. The limits on the old server were higher. Apologies for the inconvenience. GK > On 10 Jun 2018, at 5:19 am, Greg Kuhnert <gkuhn...@compassnetworks.com.au> > wrote: > > Hi Thomas. > > open a ticket and I’ll get onto it. I’ll need IP’s and/or serial numbers in > the ticket. > > Thanks. > GK > >> On 9 Jun 2018, at 2:49 pm, Thomas Petersen <tho...@nsd.dk >> <mailto:tho...@nsd.dk>> wrote: >> >> Getting this when trying to update any packages from “Third Party Software” >> I have BlueOnyx Enterprise Edition (BOEE) >> Status check is ok. >> Expiry report is ok. >> >> “Sorry, the package file could not be downloaded from the specified URL. >> Please check the URL and try again. The software package was not installed.” >> >> Regards >> Thomas >> >> Fra: Blueonyx [mailto:blueonyx-boun...@mail.blueonyx.it >> <mailto:blueonyx-boun...@mail.blueonyx.it>] På vegne af Greg Kuhnert >> Sendt: 8. juni 2018 01:23 >> Til: BlueOnyx General Mailing List <blueonyx@mail.blueonyx.it >> <mailto:blueonyx@mail.blueonyx.it>> >> Emne: [BlueOnyx:22152] NewLinQ Maintenance Update >> >> Hi all. >> >> I’ve sorted some newlinq issues. I have some more work to do, but I have >> implemented a temporary solution to deal with one of the issues. I’ll get a >> permanent fix for the remaining issue in coming days. >> >> For now, there are two quick checks you can do to make sure your newlinq >> connection is healthy. On your server: >> Go to Software Updates > Blueonyx Shop > Status Check - Confirm all is >> operating correctly, and the NewLinQ username matches your account. Note: >> Doing this will often fix newlinq issues if your serial number of ip has >> recently changed. >> Go to Software Updates > Blueonyx Shop > Expiry Report - Confirm the details >> match what you expect. >> >> If there are ANY issues with the above, open a ticket and I’ll get onto it. >> >> Regards, >> Greg. >> _______________________________________________ >> Blueonyx mailing list >> Blueonyx@mail.blueonyx.it <mailto:Blueonyx@mail.blueonyx.it> >> http://mail.blueonyx.it/mailman/listinfo/blueonyx >> <http://mail.blueonyx.it/mailman/listinfo/blueonyx> > _______________________________________________ > Blueonyx mailing list > Blueonyx@mail.blueonyx.it > http://mail.blueonyx.it/mailman/listinfo/blueonyx
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