Hi Colin,
We have the Solarspeed AWStats installed on one of our 5209R servers but it is
returning zero info. Got all the tables etc but just filled with zeroes.
It has been on there a long time and most of our customers don’t use it so I
have only just realised there is a problem.
Webalizer is working fine on the same vsite but AWStats … nada.
Any idea how to troubleshoot?
In /etc/awstats/ you find the configs for all Vsites that AWStats uses.
Make sure the Vsite in question has a config file there. It should.
AWStats works on the logfiles archived in the logs directory of Vsites,
so on a 5209R that should be something like this:
/home/sites/<VSITE>/logs/web.log
Check what info the logfile for the Vsite in question has. Most likely
it wasn't updated in ages. Either due to lack of activity, or a
logrotate issue such as UID/GID wrong, being over-quota or what not.
Check what UID/GID the file in question has.
If this is (say) "site1", then it should be owned by user "SITE1-logs"
and group "site1".
--
With best regards
Michael Stauber
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