Rhonda and all: Rhonda, I tried all your suggestions and every kind of reset known to Braillenote! No luck!!!! Sorry I couldn't give you feedback sooner, but I fell asleep last night and this morning had to go to work. Anyway, as I can't converse with anyone personally about this on list until I get home, think I will put a call into tech support today! Btw, still not going back to the defaults, though I erased the keysoftksaid file. What's up with that? Maybe tech can send me a copy of KS6.2. Sure hope so! This seems to be what my BN wants since it says if I reset and that deesn't work to reinstall this version of Keysoft! Just goes to show that knowing what the BN will say next can get one into trouble if you don't check where you are at when it asks whether you are sure you want to erase. Oh I am so mad at myself! I use the planner all the time!
Reggie
