Karen,

You've probably already done this, but try a reset, probably the 4 5 6 reset 
and see if that helps.  

I really think your actual connection configuration is fine, but rather 
something with your directory of accounts entry.  

When I've gotten the 10022 error, a reset seems to solve it.  

You might even break down and do a service reset if all else fails as it 
wouldn't hurt anything.  But, try the others first.  

I wouldn't think that port forwarding would be an issue since the pc seems to 
be connecting just fine.  

Don





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