This does not appear to be the case as I have just done a reset j-k-l as I have a BrailleNote QT and am still getting the "Name Your Device Dialog" with the word BrailleNote filled in in the "Device Name" edit-box when I bring up ActiveSync for the first time. If I hit enter or space on the "Next" button I am taken to the "Device Name Not Unique" dialog as I mentioned in my first post. In this dialog the message "This device name is already in use.You must enter a different name for your mobile device." And there is an OK button. It seems to me that in fact ActiveSync is storing some sort of information about BrailleNote which is not getting deleted. I have uninstalled and installed ActiveSync twice now.

Also, when the device is not connected the "Delete Partnership" option in the "File" menu is disabled.


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