[Braillenote] Problem opening file

[jckirc]

Hi list,

   I've been doing a research project almost all summer and foolishly 
neglected to back up my notes. I took all of them in one file on my 
BrailleNote, but tonight, for the first time, it wouldn't open the file. All 
I get is an error message saying, "reached the end of the file**." This is 
the first time I've ever seen something like that. I can't open, copy, 
export, or email the file, let alone back it up. I was able to display its 
info in the file directory, though, so it doesn't seem to have been 
corrupted or erased - it's just inaccessible. I have Keysoft 6.1. I was 
thinking of doing a 1-2-3 reset but didn't want to risk losing the file. 
It's very important that I be able to access it so that I can write my 
research paper. Has anyone else experienced this? Any tips would be greatly 
appreciated. I left a message with tech support but forgot it was Saturday, 
oops. :-)

               Thanks,
               Jessie