That sounds a bit extreme to me. I can't believe Microsoft hasn't delt with the 
problem of people losing their stickers before. The sticker is supposed to be 
on the unit where the system is loaded, but there is also a certificate from 
which the sticker was taken, a seal from that certificate package, and so on. 
Did you get all those things, or just the sticker? If you have a receipt with 
the sticker number on it, seems to me microsoft could be possibley persuaded to 
honor that as they will honor licenses distributyed by schools on printer slips.

If Humanware didn't send you the certificate along with the sticker, I would 
expect them to have record of the certificate matched with the serial number it 
goes with. They certainly shouldn't be charging you for another copy of the 
license they already solg you once. Just the suggestion to buy a new license to 
replace a sticker rather than the suggestion that they'd help you work it out 
with Microsoft seems less than customer friendly to me. And the threat you 
might be in trouble with microsoft is a lousy tactic to sell another license. 
Worst case you might have to pay microsoft another license fee, but I would be 
really surprised.

How did you end up with a new version of WINDOWS to license without having the 
sticker put on your unit?

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