Cathy. What version of keysoft are you using? I have never seen this kind
of behavior.
If I move a message to the trash, I should be able to see the rest of what
is in my inbox. Did you go to the trash folder to see what was there?
At 8/15/2005, you wrote:
OK I'm certain of it now...KeyMail is eating mail from the inbox and not
digesting it anywhere I can locate it again to read it. I was paying very
close attention this time round because I'vbe been getting suspicious that
fewer messages are being opened and read than are being downloaded into my
inbox. I just downloaded 12 messages from my isp onto my Voicenote into
the Inbox. I read four of them, then was reading the fifth and wanted to
go back to see who it was from, so I hit ESC to back out of the message to
its header to read the FROM line. I then did CTRL-ENTER and elected to put
it in the trash and oops, there were no new messages in my inbox, no
messages at all for that matter. all gone. Not just the message I had been
on which I wanted in the trash, but all 7 remaining unopened
messages...GONE. They weren't in the trash with the 5 I had happily sent
there. They weren't in the Received folder which I didn't expect them to
be since I hadn't sent them anywhere else yet to get the
m logged there. And so they're just gone gone gone. With several others
that would certainly make more sense of the ones I've gotten. I wondered
why people were referring to things I'd never heard and telling me they'd
sent me messages I'd never seen.
HUManware, if you're out there, what's up with the leaky mailbox?
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