Hi Dean: Too bad they can't just do the transplant so I wouldn't have to send it in twice... heck it'd probably be October before it comes back... I wonder if it will even be eligible for a transplant? Super depressing!! Thanks though for your response. Desiree ----- Original Message ----- From: "Dean Jackson" <[EMAIL PROTECTED]> To: "Braillenote List" <braillenote@list.humanware.com> Sent: Tuesday, August 02, 2005 8:31 PM Subject: Re: [Braillenote] Exercising braille display
> > Hello Desiree, > > As much as you probably don't want to hear this, I'm afraid that what you > have described sounds like a hardware issue and your BrailleNote will need > to come back to Humanware to be looked at. You may want to contact your > local Humanware office before sending the BrailleNote as arrangements will > need to be made beforehand. > > Regards, > > Dean Jackson > Customer/Technical Analyst > Humanware > DDI: +64 3 373 6184 > Fax: +64-3-384 4933 > Email: > [EMAIL PROTECTED] > Internet: > www.humanware.com > Skype: > pulsedata-support-nz__________________________ > ----- Original Message ----- > From: "desiree r sturdevant" <[EMAIL PROTECTED]> > To: "Braillenote List" <braillenote@list.humanware.com> > Sent: Wednesday, August 03, 2005 3:16 PM > Subject: Re: [Braillenote] Exercising braille display > > > > Hi all: > > Well, I exercised it, let it go for about 15 minutes. Unfortunately, I'm > still having the same issue. It is doing it right now, and, when I turn the > braille off and on, it still comes back with the left half of the display > stuck. When it first started doing this, it was only a little, now it's > happening a lot. As I write, the right half is moving, but the left half is > not. If this is a display issue, then if I transplant it into an mpower, it > may do the same thing? > > This is just so frustrating. I am enjoying my upgrade, and yet this is > keeping me from really doing so. Sorry to wine. > > Desiree > > > > ___ > > To leave the BrailleNote list, send a blank message to > > [EMAIL PROTECTED] > > To view the list archives or change your preferences, visit > > http://list.humanware.com/mailman/listinfo/braillenote > > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > >
