Hi Mary Ellen,
Were the people in NZ able to help you fix your unit or do you
have to send it in?
Stacey and Chesley
----- Original Message -----
From: "Mary Ellen Earls" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Wed, 6 Sep 2006 15:28:05 -0700
Subject: Re: [Braillenote] My upgrade adventure:
Don't worry, it wasn't any power, it was something very unusual.
It just
happened that way and I am just happy it wasn't the Braille Note.
----- Original Message -----
From: "Pam Quinn" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Sent: Wednesday, September 06, 2006 2:52 PM
Subject: Re: [Braillenote] My upgrade adventure:
Fried? Oh no! Just what I don't want to hear. I'm always afraid
as it
is that there will be a power outage or something while I'm
upgrading,
which is not all that uncommon here. I'm waiting to read a few
more
adventures before I take the plunge.
Pam
On Wed, 6 Sep 2006 14:32:36 -0700, you wrote:
Ok before I tell you what happened I don't want to hear any
gripes about
humanware's tech support. I just got a call from New Zeeland
because I
started to upgrade the voice note and it fried.
So I called Tech Support they said they would get back to me, and
they did
in a huge way.
So I am getting on this list to publicly thank them for their
quick
response.
Ok let me get back to the Braille Note and see the wonderful new
things.
Mary Ellen Earls
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