Desi; I would call them back and request 7.2 on an sd card, since it is their error. You might want to explain that you do not have a card reader and should not have to buy one because of someone elses error. Just a thought. Terry Powers
-----Original Message----- From: Desi Noller and Candy [mailto:[EMAIL PROTECTED] Sent: Thursday, October 12, 2006 7:47 PM To: Braillenote List Subject: Re: [Braillenote] My New mPower Hi Isaih, Thanks for the good wishes! Right now I'm pretty disappointed with HW, because when they called to give me my RMA for my transplant, I was told that I would be getting KS 7.2 with my transplant. This would give me a little breathing room before spending my next $195.00 on a new SMA. Right after I shipped my BN in for transplant, I called HW and decided to go ahead and pay the SMA and be done with it. Apparently the original person I spoke with gave me the wrong information about my unit shipping with 7.2, and in the meantime, my SMA order somehow never got processed. I just spoke with a very nice person there who is going to try to help me get this situation corrected, and I have every faith that HW will do the right thing in the end, but I'm sad to have to be going through this extra stress. It has put a little bit of a damper on my jubulation at getting my BN back. I understand that once my order is either found or reprocessed I could go online and download the 7.2 software, but that would require me to have an SD card which I don't presently own. And probably an SD card reader as well, since I hate dealing with ActiveSync. Oh well, I'm sure it will all work out in the end, but I would have thought that a transplant should be shipped with the most current software without question! Desi and Sweet Yellow Lab Guide Candy! ----- Original Message ----- From: "project one" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Thursday, October 12, 2006 3:36 PM Subject: re: [Braillenote] My New mPower > Just wanted to write and say congratulations on finally getting your unit > home. Oh how I know the pain of waiting for such a long period of time. > It almost feels like the waiting will never end. Anyway, have lots of > fun, and be sure to let us know how things are going from time to time. > Isaih > >> ----- Original Message ----- >>From: "Desi Noller and Candy" <[EMAIL PROTECTED] >>To: "BrailleNote" <[email protected] >>Date: Thu, 12 Oct 2006 15:17:24 -0700 >>Subject: [Braillenote] My New mPower > >>Just a quick note to let you know that the waiting period is > over! My mPower transplant arrived earlier this morning! I am totally > excited about it! I was surprised about one thing though. I thought I > was told over the phone that I would be running Keysoft 7.2, but my unit > says I'm running 7.1 build 26. I may need to give HW a call, or is this > really the same thing? > >>Desi and Sweet Candy! >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
