Vicky has some good advice. It could be your SMA coverage. Check it all out. Good Luck. Terry Powers
-----Original Message----- From: Vicky Collins [mailto:[EMAIL PROTECTED] Sent: Monday, March 05, 2007 12:03 AM To: project one; Voice Note Subject: Re: [Braillenote] placing order for KS 7.2 & 8.0/was just curious I've never had a problem when I've called in to place an order, as they have always taken my credit or debit card info, and then ran things through within a few days. I can't, though, say that it has always been the next day. But, you talk about purchasing 7.2 and 8.0? And, I'm wondering if that is really something you are able to do. I mean, although I certainly could be wrong, but I was thinking you would have to upgrade to the current version, and then purchase your SMA. To try and further clarify what I am trying to say, if KS 7.2 hadn't yet been released, then you could purchase a SMA that would include 7.2 and 8.0. But, once KS 7.2 was released, then you would have to purchase 7.2, and then get the SMA for the next two KS versions after that. And, if it is a classic you're talking about, well, not sure what they would do about that, as one couldn't buy a SMA after KS 7.2 was released, as KS 8.0 is going to be the last release for the classics. Vicky Collins [EMAIL PROTECTED] ----- Original Message ----- From: "project one" <[EMAIL PROTECTED]> To: "Voice Note" <[email protected]> Sent: Sunday, March 04, 2007 11:47 PM Subject: [Braillenote] just curious Hello, List: My subject line is the message. On Thursday morning, I contacted Humanware to place an order for 7.2 and 8.0. On Friday morning, I checked my balance, and nothing had been taken out. I called Humanware again to find out if there was difficulty with my debit card. I was informed that orders weren't being taken at this time, because the old orders had to be closed out. Since nothing is going through the mail these days, what is meant by orders can't go out? We download these things from the internet. There is nothing to be boxed, no tracking number needs to be given. If I were purchasing from any other store, I can tell you that I would not be told that I couldn't place an order. People would want my money immediately. To that end, I'm wondering if anyone out here on the list can contribute something to this situation that might clarify what's going on here? Likewise, have any of you ever been told by Humanware that you called in on the wrong day to pl an order for a sma? Perhaps it's just that I'm not understanding what all goes into fulfilling such an order, but it seems to me that do to the fact that every thing was going to be handled electronically, my account should have reflected the above referenced changes by the next day at the latest. I'm just curious about all of this, and I very much welcome anyone's comments. Isaih ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
