Hello MS.  Osmar,
I have a VOICENOTE Mpower Bt Keysoft 7.2.
First thing that we need to have you do is move the file you downloaded from your downloads folder to your My Memos folder.
So hear is what I want you to do.
First: go to the main menu by pressing space with dots 1-2-3-4-5-6.
Second: Go to the File Manager Menu by pressing the letter(f) that's dots 1-2-4. Third: Your going to move the file so press the letter(m) that's dots 1-3-4.
You'll hear the Bn say, Drive?
When you hear that press the letter(f) that's dots 1-2-4 that will take you to the flash drive. Then you need to press space until you hear the bn say (downloads) when you hear it say that press enter.
Then your going to press space one time.
Then you need to press space with the letter(x) that's space with dots 1-3-4-6 until you hear the bn say: (List Of All Files.) Then press space until you hear the name of your file, When you hear the name of your file press enter.
Now you should hear the bn say, move file to which drive?
When you hear that you need to press the letter(f) that's dots 1-2-4 that will take you to the flash disk. Then You need to press space until you hear the bn say (my memos) when you hear it say that press enter.
And that should move your file to the correct folder.
Then go back to the main menu by pressing space with dots 1-2-3-4-5-6.
I'll have to see how you are supposed to get the file to play if it's supported on the bn.
But first you need to get the file in to the correct folder!
I hope that this starts to help at any rate!
I will get back to you further about this difficulty your having as soon as I know how and what to tell you to do!
SMILE!
I shall be in touch soon!
("So Faith, Hope, LOVE Remain, These Three; But The Greatest Of These Is LOVE!.")
May GOD BLESS You And Give You HIS PEACE!
From Your Friend, In OUR LORD AND SAVIOR JESUS CHRIST, And OUR BLESSED
VIRGIN MOTHER Mary, Kristen

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