Competition is the best way to encourage HumanWare to make some changes. I have always been a loyal customer of HumanWare and a loyal fan of Keysoft. The competition's products can't meet my needs as well as the BN can.

But that doesn't mean I shouldn't comment on an improvement HumanWare should make for its product.

I cannot understand why a slide-out external battery would be unsafe or hard to use. I still have a Keynote Companion and I've never had trouble replacing its battery myself.

So, it's possible to design an external slide-out battery which is safe and easy for customers to replace.

Dean Jackson was right about the present battery and the design of the BN. But why can't HumanWare make the necessary changes? If they want to continue to sell their products, they'll have to be willing to look at the competition's products and implement features to keep ahead in the market. If they don't, HumanWare's products will fall by the wayside.

Terri Amateur Radio call sign KF6CA.
----- Original Message ----- From: "peter greco" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Sunday, August 05, 2007 10:35 PM
Subject: [Braillenote] battery points




---- Original Message ------
Subject: battery points

Hi Keith.
I don't know how to replace batteries and I feel very comfortable getting a professional to do it! I'm sure if you read my email literally and didn't put your own interpretation into it, you'll find I said nothing about "never criticising"! Yes if you pay for your Braille Note of course I agree you can do whatever you like with it, oh, provided you accept the consequences and not look for someone to take out your frustrations or inadequacies on! Terri I think the idea of a redesign for the battery in the Braille Note is indeed a grand idea, however, that wasn't what was being so negatively criticised! Those of you who like so much what the Braille Sense does and the company that makes it stands for, please buy it and vote with your democratic cheque book! credit card or green backs!! I'll always use a carot rather than a stick!


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