John;
If you got your SMA before 7.2, then one point will be used for 7.2 and
one will be used for 7.5.  If you did not download 7.2, both points will
be used to allow you to upgrade to 7.5.  
You might say it is like buying 7.2 and 7.5 at once.  I think that is
why you do not have any more counts on your SMA.

Terry Powers
 

-----Original Message-----
From: John Panarese [mailto:[EMAIL PROTECTED] 
Sent: Thursday, September 06, 2007 3:16 PM
To: BrailleNote List
Subject: [Braillenote] SMA contact email

Hi Folks,
      I had checked my SMA status a few weeks ago and it showed 2 left
for me.  However, in just trying to get 7.5 and a key for the download,
now I'm being shown that I have 0 SMA upgrades left.  Does anyone know
who to contact about this?  I am very certain I only bought my SMA prior
to 7.2.

Take Care


John D. Panarese
Managing Director
Technologies for the Visually Impaired, Inc.
9 Nolan Court
Hauppauge, NY 11788
Tel/Fax, (631) 724-4479
Email, [EMAIL PROTECTED]
Internet, http://www.tvi-web.com

AUTHORIZED DISTRIBUTORS FOR PORTSET SYSTEMS LTD, COMPSOLUTIONS VA,
PREMIER ASSISTIVE TECHNOLOGIES, INDEX, PAPENMEIER, REPRO-TRONICS,
DUXBURY, SEROTEK AND OTHER PRODUCTS FOR THE BLIND AND VISUALLY IMPAIRED

AUTHORIZED APPLE BUSINESS AGENT
MAC VOICEOVER TRAINING



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