Hi Don: I have, as you suggested, taken a look at the Log file. The log contains a message that says "An existing connection was forceably closed by the remote host." I can't see which record, if any, caused this to happen, but if anyone has a clue what I might look for in my address book, please let me know. Do I assume that since the connection being forceably closed showed up on the PC that the BN closed the connection for some reason?
Thanks, Ray Campbell, Braillenote BT32 user with transplanted display, Illinois USA [EMAIL PROTECTED] Skype name: ray650315 Check out my blog at packerbackerray.livejournal.com -----Original Message----- From: don bishop [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 01, 2008 4:55 PM To: Ray Campbell; 'Braillenote List' Subject: Re: [Braillenote] More on my Keysync 3.0 Problem Ray, This might help locate the specific record giving the problem, or at least give a clue as to what's going on. Open keysync, probably from the systray. On the files menu there is an item called "open log file". This might shed some light on the situation. Don ----- Original Message ----- From: "Ray Campbell" <[EMAIL PROTECTED]> To: "'Braillenote List'" <[email protected]> Sent: Tuesday, January 01, 2008 1:29 PM Subject: [Braillenote] More on my Keysync 3.0 Problem Hello All: Here's a little more information on the Keysync 3.0 problem I have been having. When I get the message that "keysoft.exe has performed an illegal operation and will be shut down," I also get "exception 0XC0000005. Also, I recently acquired my Moto Q Smart Phone and it synced the contacts from my phone into Outlook, including contacts that have no e-mail addresses with them. Also, the BN seems to get through the first about 10 records on my contact book before giving me the Fatal Application Error message. I tried the 4-5-6 reset and this did not solve the problem. Also, when I installed Keysync 3.0, I had uninstalled Keysync 2.0 first, and I did re-boot the PC when I installed Keysync 3.0. Any ideas? Ray Campbell, Braillenote BT32 with transplanted display user, Illinois, USA [EMAIL PROTECTED] Skype name: ray650315 Check out my blog at packerbackerray.livejournal.com No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.13/1206 - Release Date: 1/1/2008 12:09 PM ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote __________ NOD32 2759 (20080101) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.13/1206 - Release Date: 1/1/2008 12:09 PM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.13/1206 - Release Date: 1/1/2008 12:09 PM ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
