ugh... Gotta love when that happens! Go to main menu, file manager,
directory and select, flash disk, dictionaries and erase keysoft.ksd.
now right where you are, do a standard reset. You have just dumped all
your custome settings, but all your emails, documents and everything
on your bn's still there. Now you should be able to send the email, if
keymail still says it's there.

HTH!

On 3/10/08, Catherine Turner <[EMAIL PROTECTED]> wrote:
> Hi,
>
> I'm having a problem sending e-mail from Keymail on my PK.
>
> Firstly there seem to be 2 copies of the same e-mail in the outbox and
> I'm not sure how that happened.  Well when I go to exit Keymail it
> says there are two e-mails in the outbox but when I go to read e-mail
> and look in the outbox there were none, then only one after I reset
> but it still says there are two when I exit.
>
> Then when I tell it to send them it says sending 1 and then an error
> comes saying "error encoding e-mail error 2 the system cannot find the
> file specified".
>
> Any ideas what's happened and how I can fix it?  If nothing else, is
> there a way I can just delete the outbox or something and make the PK
> create a new one and compose that mail again?
>
> Catherine
>
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