Thanks for your thouts about the Pack Mate, Grant. Estin, glad to hear you are staying with HW. I am too. The only big down fall I have to complain about HW is lack of coverage for old displays in transplants. I do not see how HW could not have seen this braille display problem coming on. They just did not tell us in time and did not do any thing about it. Since they did not find a new facturer or even ask the new display company if they could make the old displays for a while, I think they owe something to their customers. They should allow us to keep our maintainance agreements open and when our display needs repair, sell us a new display for half price. I am not trying to be mean, but they should have been more on the ball with their contracters and known when first signs of this problem aroze. By the time you put the price of a transplant and having to buy a new display, it will equal out to buying a new unit, but I will not have a new unit. I sure miss Jonothan and Dean. When they were on the list, questions that people did not know the answers to, they would help out. They were very helpful and very explanitory. For such a smart man, I would never know Dean had epelepsi. I say this because I have it too and I sure am not any computer wiz!
Terry Powers -----Original Message----- From: estin [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 18, 2008 11:02 PM To: Nick Cocchiarella; [EMAIL PROTECTED]; [email protected] Subject: Re: [Braillenote] Comments ((slightly) harsh) I've always had great results with humanware usa. They've helped me extremely and I thank them. I sent my braillenote to Humanware to get serviced nothing major just a new battery. I needed it right after spring break for state assessments so I explained my situation to some key people at Humanware and I got it back with in a week. I plan to stay with Humanware and I tell all my blind and visually impaired friends about them and my good experiences with them. Sure I have things that are problems doesn't everyone but this is the notetaker for me and I hope we can stay positive about the issue. ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
