Hi,
Speaking of upgrades, a client came to the center where I work, and after our computer training, I asked him how his Braille Note was working, whereupon he replied that he wanted to upgrade from KS 7.2 build 47 to KS 7.5. Since I had the nk.bin file on the proper SD card, I started and went through the upgrade process. When it completed, his BN made the usual bootup sounds, flashed "Keysoft 7.5 build 29" on the display, then it asked me for a product key. I didn't have the product key for his unit, nor did he, so I called Humanware and was on hold for a very long time and got no answer. It was getting to be serious crunch time, as I had about half an hour before another client was to show up, so I downloaded KS 7.2 build 47 and reinstalled it. The BN booted up normally and all appeared to be well. Whew! I didn't think the upgrade from 7.2 build 47 to 7.5 build 29 required a product key installation, so why was I asked for one? Before I see him next time, I'll go to the SDW site and download the product key for his serial number, assuming that one's available. Any thoughts?

Tom



___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.

To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote

Reply via email to