Hi,
Speaking of upgrades, a client came to the center where I work, and after
our computer training, I asked him how his Braille Note was working,
whereupon he replied that he wanted to upgrade from KS 7.2 build 47 to KS
7.5. Since I had the nk.bin file on the proper SD card, I started and went
through the upgrade process. When it completed, his BN made the usual
bootup sounds, flashed "Keysoft 7.5 build 29" on the display, then it asked
me for a product key. I didn't have the product key for his unit, nor did
he, so I called Humanware and was on hold for a very long time and got no
answer. It was getting to be serious crunch time, as I had about half an
hour before another client was to show up, so I downloaded KS 7.2 build 47
and reinstalled it. The BN booted up normally and all appeared to be well.
Whew! I didn't think the upgrade from 7.2 build 47 to 7.5 build 29 required
a product key installation, so why was I asked for one? Before I see him
next time, I'll go to the SDW site and download the product key for his
serial number, assuming that one's available. Any thoughts?
Tom
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