This is bad news for those wanting to sell their units. Those people who have 
only used their units a few 
times really cannot sell them for much money, if the unit runs 6.2. That would 
mean that particular unit is 
three years old, and wouldn't meet guidelines to be fixed, without the 
individual paying out a lot of 
money. I'd say this will make it more difficult for someone to get much money 
out of an older unit.
On Mon, 28 Jul 2008 18:46:24 -0500, Chuck and Sharon Campbell wrote:


>Tonight, I'm writing with what, I feel is a very important 
>message.  Chuck and I spoke with Julie in Customer Service this 
>afternoon at HumanWare.  We were told, much to our shock that you 
>cannot purchase a maintainance agreement for your unit after 
>three years.  People, even if you buy a new More-power tomorrow, 
>if you keep up your maintainance agreements, if you use your unit 
>with care, if you have it serviced, you will not be eligible to 
>get the maintainance agree for the fourth year.  If anything 
>happens to your unit on the day or after the end of your third 
>year, you're responsible to foot the whole cost.  In other words, 
>it doesn't matter if you have a Kgs or Tiemann display.  She also 
>told us that this was a ruling passed down by Dominick on June 
>19, 2008.  We then asked her why no one was notified on either 
>the BrailleNote list, or on the BN Announce list? She didn't have 
>an answer other than to say they had the information there, and 
>she couldn't speak as to whether it had been sent out or not.
>Now, I think Chuck and I understand better why people are 
>selling their BrailleNotes, they must have called in and received 
>this same information.  It's beginning to make sense.
>We just feel that everyone out there has a right to know what's 
>going on.
>Living in the Present One day at a time, This is enough.  Do 
>not look back and grieve over the past.  For it is gone.  And do 
>not be troubled about the future.  For it has not yet come.  Live 
>in the present, and make it so beautiful.  That it will be worth 
>remembering.
>
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