I've tried another drive, and had success.  Keysoft 7.5, not sure the model 
of the drive.
----- Original Message ----- 
From: "Joshua Klander" <[EMAIL PROTECTED]>
To: "Nicole B. Torcolini" <[EMAIL PROTECTED]>
Sent: Tuesday, September 09, 2008 4:59 PM
Subject: Re: [Braillenote] An Isolated Incident


This is very weird, but I'll try my best to help you.  I have
just a few more questions to ask you.
1.  What version of keysoft are you using?
2.  What moddel of a usb drive do you have?
3.  Have you tried all four resets?
4.  Have you tried pluging another usb port into your bn, to make
sure its not the unit it!?



> ----- Original Message -----
>From: "Nicole B.  Torcolini" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date sent: Tue, 9 Sep 2008 08:22:49 -0700
>Subject: Re: [Braillenote] An Isolated Incident

>Answers:
>1.  Yes, the drive works on a computer.
>2.  No, there is no u3.
>3.  Yes, it has worked with the bn before.

>I already tried reformatting the drive.
>----- Original Message -----
>From: "Joshua Klander" <[EMAIL PROTECTED]
>To: "Nicole B.  Torcolini" <[EMAIL PROTECTED]
>Sent: Monday, September 08, 2008 5:17 PM
>Subject: re: [Braillenote] An Isolated Incident


>Hello Nickole.  No, Word 2007 did not mess your drive up.  Before
>I give any solutions, I'd to ask you some questions.
>1.  Does the drive work with a pc?
>2.  Does the drive have u3 on it? If you don't know, you can
>easily find out.  There will be a file called launchu3.exe on the
>root directory.
>3.  Has this drive worked on your braillenote before?



>> ----- Original Message -----
>>From: "Nicole B.  Torcolini" <[EMAIL PROTECTED]
>>To: "Braillenote List" <[email protected]
>>Date sent: Mon, 8 Sep 2008 17:06:23 -0700
>>Subject: [Braillenote] An Isolated Incident

>>    My bn will not work with one of my USB drives.  The only
>thing of which I can think is that I used it with word 2007 for a
>while.  Could this have messed it up?

>>Nicole
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