she is getting an error message?

Here, try this.

This very same thing had happened to me. I could receive but not send messages. Finally, I got very upset so I deleted my keymail folder, pressed reset, made my account again, and it worked as good as new.

Worning: If you have any saved messages in your my email folder, you might want to save them on a hard drive or a memory card of some sort.

I do not use quest so if this doesn't help, sorry.

Paul

----- Original Message -----
From: "Richard Turner" <[email protected]
To: <[email protected]
Date sent: Mon, 9 Feb 2009 18:41:14 -0800
Subject: [Braillenote] Qwest and the BN mPower

Is anyone out there using Qwest as their ISP with the BrailleNote
mPower?
I have a client who has spoken many times to Qwest support and
Humanware support and gotten nowhere.
She has her settings correct according to Qwest, but she cannot
send
e- mail.
She gets an error.  She can receive just fine.

So, if anyone is using Qwest e-mail successfully, could you send
me
the settings you are using?

Thanks very much,
Richard


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