Hello all, We have identified an issue with apex QT and BT 18 cell models. As described here a press of the cursor routing key will announce and move the cursor to the cell 7 or 8 cells to the right. A software resolution to this is in final testing and will be made available soon.
I invite everyone to join the BrailleNote news wire announcement list which is the best way to learn when issues such as this, or any other BrailleNote news, is available. You can sign up by going to www.humanware.com/braillenote And clicking on the link that says "To keep up to date register to the BrailleNote Newswire announcement list." Kind regards, ------------------------------------------------------------------------ -------- Gabe Griffith Technical support specialist HumanWare 1 UPS Way Champlain, NY 12919 USA T. 800-722-3393 F. +1 888 871 4828 www.humanware.com The power is in your hands -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Shanshikka Sent: Tuesday, June 08, 2010 10:15 AM To: [email protected] Subject: [Braillenote] Routing Cursor Issue Hello listers. I received my BrailleNote Apex BT with 18-cell braille display, 5 days ago. I'm now in a process of learning all the functions and features. This is my fresh experience on Humanware note taker; "before I'm using a blazie note taker". An issue I found on my unit is the "routing Cursor" does not working as it should. "Let me explain the situation". When I press the "Routing Button", the cursor does not appear at the cell where it suppose to appear. E.g, if I pressed the 1st button, the cursor will land at the 8th cell, if I pressed the 2nd button, the cursor will land at the 9th cell and so on. In other word, I'm unable to rout the cursor to the 1st untill 7th cell using the buttons. Moreover, I'm also unable to use the 12th until 18th button to controll the cursor. The routing cursor works fantesticly with keyboard navigation. Is there any setting I missed? If anyone here experience the same issue, please share some tips to overcome the problem. To all the BrailleNote experts, please give advice and suggestions. Your help is so much appreciated Sorry for the long email. ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
