Did you install the drivers before attaching the cable? If you are using JAWS you must use a com port 9 or lower. There are instructions on the website, to which the URL I can't remember.

Signed by Chris Hallsworth
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On 25/07/2010 22:37, Malaina VanderWal wrote:
I have a QT 32 bn and I am trying to connect my braille display to my
vista 32 byt laptop. I can't connect via bluetooth or USB. Nothing
happens when I connect the USB cable. There are no prompts from my
computer saying it found new hardware. my bluetooth comport is set to
11. I have everything set to USB since that is the last connection type
I tried. Any help would be appreciated.

Malaina

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