Hello, if your friend plugs in the USB drive into a PC and the files don't show up try the program at the link below. It is the free addition of Win-utilities. It does have a undelete utility for lost data. I don't know if it will work on this but it doesn't hurt to try. I recommend having a sighted person help with the use of the program. It can be difficult to select the files to restore using some screen readers. I agree with Alex, I would remove any external drives or cards before resetting the BN.

Good luck.

Sincerely,
John
www.ylcomputing.com/content/view/327/135/

----- Original Message -----
From: <[email protected]
To: [email protected]
Date sent: Wed, 16 Jan 1980 04:30:13 +1200
Subject: [Braillenote] BrailleNote erasing files from flash drive

Hi all:
My friend has an issue.  She has a 16 gb USB drive.  While she
was using it, her BN froze.  She reset and everything was erased
from the drive.  Is there any way to get the stuff back?
Thanks.


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