All my Humanware feedback channels seem to have gone quiet, or dead, or both.  
So I'm posting here, in the hope that it (a) helps somebody and encourages 
others and (b) eventually makes it to Humanware.

First of all, yes, I concur with the general feeling here that putting out a 
chat client for KeySoft that nobody can actually use to achieve their objective 
of communication with the vast majority of their contacts is a bit shameful.  
Well, I couldn't do it, anyway.  While I can hardly blame them for choosing an 
open standard (remember that they're developing a complete interface, not a 
screen reader or wrapper) and while my Open Source and Open Standards love 
isn't going away any time soon, it is very much the case that MSN and other 
networks are used, and that Jabber/XMPP is by far a minority.  Still, everybody 
here has a good reason to encourage others to use an XMPP provider (Google 
Talk, Mobile Me, jabber.org, etc, etc) and there are real technical advantages 
to doing so.

In the meantime, I want to report that with a personally configured jabber 
server and transports to gateway XMPP to the other networks, my BrailleNote is 
now happily engaged on the MSN, IRC, Jabber and email notifications networks.  
(Email notifications means I get XMPP messages stating the arrival of new 
mail.)  For people motivated enough, or for somebody wishing to do everybody a 
favour (or, indeed, make a few quick bucks) this is by far the most wonderful 
opportunity to exploit the benefits of Open Standards - to use an unpaid, 
royalty-free standard to achieve the goal to stay in communication with other 
users on other networks whose users are unaware of or unmotivated to use open 
alternatives.  Jabber was wise to include this feature in the core protocol.

Unfortunately, BrailleNote's KeyChat is a highly "Crippled" Jabber/XMPP client 
- it lacks the features required to get both transport discovery and 
registration.  With these features, the BrailleNote could beat "The 
competition" hands down, since with no work whatsoever it could be more 
connected than any other, proprietary client.  Humanware must implement Jabber 
Service Discovery and In-Band Registration in order to allow willing server 
operators (without consulting) to make these gateways available to BrailleNote 
users.  Quite a few of them are publicly available, and for free (quality not 
under consideration).  Otherwise, it is a tricky business that only people with 
third-party Jabber clients, or in charge of Jabber servers, can configure and 
make work.

If you want to reach me privately, you can do it by hitting reply.  You can 
also use Jabber or MSN (same as the email address, 
[email protected] ).  If anybody is in a position to get these 
notes to Humanware, I'd be obliged if they did.

Cheers,
Sabahattin

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