Would it be possible, probable with the much mooted forth coming
upgrade to KS 9 that this "temperamental" Keymail problem may be
"fixed"?
Peter
----- Original Message -----
From: Alex Hall <[email protected]
To: David Meador <[email protected]
Date sent: Tue, 18 Jan 2011 21:52:01 -0500
Subject: Re: [Braillenote] Operation Completed Successfully,
Issue Resolved
Well, I am glad it finally worked!
Keymail has to be the most tempramental and picky email system I
have
ever seen. As you said, it is best to only use it for emails you
will
need to reply to or forward. Save attachments somewhere else,
and save
the text of emails if all you want is the information they
contain.
The best way is to keep an automatic backup online by using an
account
like gMail, but then you have to worry about going through and
deleting unnecessary emails online. If keymail supported imap,
these
would not be problems at all.
On 1/18/11, David Meador <[email protected]> wrote:
Hello All,
Alex was terrific last week getting me a step by step
methodology
for addressing and solving my email problem, "Operation
Completed
Successfully," when up to that point absolutely nothing was
being
completed successfully at all.
it turns out, he was 100% correct, that my email system was
indeed corrupted. But even before I could try and follow his
directions and report back to everyone, my email went from slow
to sluggish, and finally to total shut down.
Happily, today, I reached HW Tech Support by phone, my only real
option. There, Myrna helped me identify the problem: over a
hundred attachments unnecessarily saved "under the hood" to my
Keymail folder. Many of these, I should not have saved in the
first place, and served only to put an unnecessary heavy heavy
load on my email operating system. Fortunately, I had properly
and correctly saved to a regular Flash Disk folder those few
attachments I needed to keep and occasionally forward to others.
Knowing this, Myrna could then start her restoration project by
deleting all other attachments lying within my Keymail folder
attachments sub-directory. Then, she turned to her next step,
the deleting of my entire email system. Lastly, for reasons
that
even she didn't fully understand, Myrna had to delete my
dictionary file in order to get some dozen or so stubborn emails
to disappear from my Outgoing Email and Trash folders.
These things done, I am now happily back to an an email system
that is wonderful and fast fast fast.
Bottom Line: especially if you are an mPower user, do not
routinely save emails to your Flash Disk email system. Do so
only if truly important for later forwarding or reference. And
this is triply true for attachments.
Hope this helps someone.
Respectfully,
David
Beyond Vision
1804 Cedar Lane
Nashville, TN 37212
615 385-0784
www.davidmeador.com
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--
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap
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